Skip to main content
WE ARE OPEN - COVID-19 UPDATES
Service & Support / Product Troubleshooting FAQ

Product Troubleshooting FAQ

Search our database for product help and information by entering a search term below. You can select a product to search from the pull-down menu.



Search Results

Items 16 to 20 of 20
  • Why does my refrigerator have a sticker that says "Caution: Risk of Fire"? Is it dangerous to use?

    If your refrigerator or freezer uses R600a as its refrigerant, then the law require it includes a warning message about its flammability. R600a is a commonly used natural refrigerant that is environmentally friendly with zero global warming potential and helps refrigerators to perform with more energy efficiency. Over the last decade, it has become prominently used in European refrigeration with a flawless safety record. In recent years, it has become more and more common to see R600a used in the North American domestic refrigeration market. All types of refrigerants (including R134a and R404a) are flammable, but R600a has a lower ignition point. However, refrigerators use such a small amount of R600a (typically under 2 ounces) that its inclusion inside the sealed system does not present a fire hazard. Still, it is important to maintain safety guidelines and to never try to service a unit's cooling system yourself. Only qualified technicians should service refrigerators, especially if their systems include R600a. 
    
  • Is it okay to store vaccines in the same refrigerator where we keep staff food and personal items?

    It is strongly discouraged to use a vaccine refrigerator for anything other than its intended purpose. Storing personal items in a refrigerator will inevitably lead to more frequent openings of the door, which in turn can affect the internal refrigerator temperature and potentially damage stored contents. There is also the risk of contaminating food and personal items in the event that the vaccines are opened and spill on other items. The CDC is very clear about using a standalone refrigerator or freezer for vaccine storage.  
    
  • How do I know if my product is commercially approved?

    Summit and Accucold carry an extensive collection of products designed for commercial use. These units are listed to ANSI-NSF sanitation standards by one of the main regulating bodies: NSF, UL, ETL, or CSA. Products that meet NSF standards and are commercially listed will usually say "Commercially Approved" in their product preview and on their product page. You can also identify which regulating body has listed the unit on the product page by looking for the specification "Sanitation." 
  • What does ADA compliant mean?

    ADA is an acronym for the Americans with Disabilities Act, a federal civil rights law enacted in 1990 that prohibits discrimination against people with disabilities in employment, transportation, public accommodation, communications, and governmental activities. In terms of Summit appliances, "ADA compliant" generally refers to an undercounter unit being between 32" and 32.5" high. This allows the unit (refrigerators, freezers, dishwashers, and laundry) to be installed under 34" high counters, the standard size to keep the counter in reach of those with mobility challenges. 
    
    Alternatively, ADA compliant units can be of larger size so long as they meet a list of requirements for accessibility. To view our complete residential ADA compliant collection,  click here. For our general purpose and medical ADA line,  click here. For more about the Americans with Disabilities Act, visit the ADA Home Page of the Department of Justice at www.ada.gov.
  • What does the Proposition 65 warning mean?

    Appliances could produce or may contain some products which are on a list of substances known by the State of California to cause cancer or reproductive harm. California law requires businesses, including all appliance manufacturers and retailers, to warn customers of potential exposure of such substances, even if the amount of said chemicals is minute. To minimize exposure to these substances, always install, operate, and maintain this product according to the "use and care" manual.
    
    For a complete list of substances specified by Proposition 65B, click here
    
    For more information about California Proposition 65B, click here