Products offered through Felix Storch, Inc. (FSI)'s Summit, Summit Commercial, AccuCold, and PureTherm divisions are manufactured to provide outstanding value, and your satisfaction is our goal on every product. All FSI major appliances carry a one year limited warranty on both parts and labor. All refrigerators and freezers carry an additional four years on the compressor. Certain exclusions may apply.
Certain models (including select ranges, wall ovens, cooktops and Ariston laundry) carry the manufacturer's warranty (also one year parts and on-site labor).
For details on specific warranty issues, please refer to the warranty statement included in your product's user manual, or contact us.
GENERAL PARTS AND LABOR WARRANTY
FSI warrants, to the original purchaser of every new unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by FSI and upon proper installation and start-up in accordance with the instruction packet supplied with each FSI unit. FSI’s obligation under this warranty is limited to a period of 12 months from the date of original purchase.
Any parts, covered under this warranty, that are determined by FSI to have been defective, within the above said period, are limited to the repair or replacement, including labor charges, of defective parts or assemblies. All service issues must be directed to FSI at firstname.lastname@example.org or by calling 718-893-3900. Service issues not directly assigned by and from FSI will not be covered under our warranty.
In addition to the warranty period stated above, FSI warrants its hermetically sealed compressor to be free from defects in both material and workmanship, under normal and proper use and maintenance, for a period of 60 months from the date of original purchase. Compressors determined by FSI to have been defective within this extended time period will, at FSI’s option, be either repaired or replaced with a compressor or compressor parts of similar design and capacity. The above said extended compressor warranty applies only to hermetically sealed parts of the compressor and DOES NOT apply to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly, or any other electrical component, etc.
THINGS NOT COVERED BY THIS WARRANTY
FSI’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
If you are in need of service, please either fill out a service request on our website, http://www.summitappliance.com/support, or call us at 800-932-4267 or 718-893-3900. Please be prepared to give us the following information: your name, address, phone, email, model, serial, date of purchase, place of purchase, and the problem you are having.