We are open and shipping orders
Felix Storch, Inc., through its Accucold division, is supplying medical refrigerators and freezers to numerous healthcare facilities, and has been designated an essential business by New York State, New Jersey, and Homeland Security.
During this period, Felix Storch, Inc. (FSI) will be adjusting our operations to best protect the health of our staff and customer community. Our company has voluntarily reduced our on-premises staffing by 50% through a combination of split shifts for our production/operating teams and remote work for some professional staff. We are processing and manufacturing as usual, but are prioritizing healthcare orders ahead of others.
Our extensive network of internal trucking and outside carriers enables us to offer any of our dealers curbside or threshold delivery directly to your customers on your behalf, as well as white glove delivery if requested.
YOU CAN HELPTo allow us to serve you more efficiently, please
If you usually place your orders by phone or fax, please switch to email at email@example.com. All emailed orders for Accucold and Summit products will be acknowledged through this email.
Request warranty parts and product service via email or our online request forms. Be sure to include your product serial number and proof-of-purchase
- Check your order status online through our Summit Appliance division website at tracking system
- We kindly ask for your patience during this time. Our on-site staff will be limited, and every order shipping out to a healthcare facility must be prioritized
We are open from Monday to Friday from 7:00AM to 5:30PM EDT. For the fastest service, please email the proper contact from the list below:
Sales & General Inquiriesinfo@accucold.com
Parts & Service
Order StatusFor the fastest tracking, you can check your orders online through Summit Appliance via summitappliance.com/status
Medical Dealers & HospitalsIke Goldstein firstname.lastname@example.org
Christian Geddes email@example.com
Commercial & Foodservice InquiriesJeremy Adams firstname.lastname@example.org
Summit Appliance Residential InquiriesDominik Lysaght email@example.com
Veronica Ruiz firstname.lastname@example.org
As this pandemic continues to evolve, some of our communications systems and resources will be temporarily adjusted. Please continue to follow this page for updates.